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Front of House / Concierge ‘On-Call’

Duties include

(but not limited to):

  • Meet & Greet
  • Check in’s and check outs
  • Handling phone calls/emails
  • Security/Surveillance support
  • Lost property
  • Access card/key support
  • Facilities maintenance support
  • Compiling reports with stats
  • Left luggage support
  • On-site marketing support
  • Parking assistance
  • Concierge requests such as restaurant reservations & taxi bookings
  • Coordinating deliveries & couriers
  • Overseeing the smooth operation of shared facilities (gym, pool, meeting/conference rooms)
  • Assisting with unforeseen building issues (power outages, lift failures, lockouts, road works outside the building)
  • Co-ordinating with contractors
  • Housekeeping support: cleaners/gardeners/handy men

Every step along the customer journey is a moment of truth to Engage, Exceed and Evolve

Every step along the customer journey is a moment of truth to Engage, Exceed and Evolve​
Every step along the customer journey is a moment of truth to Engage, Exceed and Evolve​

Our fast-paced worlds are all filled with increasing challenges, demands, obstacles and expectations. There is so much ‘friction’ everywhere we go.

Whether your guests are on holiday, at work or attending an event, function or appointment, our exceptional people will give them an exceptional, memorable experience.

We remove the FRICTION.

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